phl798 Privacy Policy

1.1 phl798 operates as an online casino and sports betting platform serving Filipino players. In the course of providing our gaming services, we necessarily collect and process certain personal information about our players. We take this responsibility seriously and are committed to handling your data lawfully, fairly, and transparently.

1.2 By registering an account on phl798, using the Platform's features, or interacting with our customer support, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

1.3 This Policy should be read together with the phl798 Terms & Conditions, which govern your use of the Platform. Capitalized terms used but not defined in this Policy have the meanings assigned to them in the Terms & Conditions.

2.1 For the purposes of the Data Privacy Act of 2012 and this Policy, phl798 is the Personal Information Controller (PIC) of the personal data you provide when using our Platform. As the PIC, phl798 determines the purposes and means by which your personal information is processed.

2.2 phl798 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with data privacy laws and this Policy. Contact details for the DPO are provided in Section 15 of this Policy.

2.3 Certain third-party service providers engaged by phl798 (such as payment processors and game software providers) may act as Personal Information Processors (PIPs) when handling data on phl798's behalf. Such processors are contractually bound to process data only on phl798's instructions and in accordance with applicable data privacy laws.

3.1 phl798 collects the following categories of personal information in the course of operating the Platform:

3.2 phl798 does not collect sensitive personal information as defined under RA 10173 (such as health data, political affiliations, or religious beliefs) unless specifically required for legal compliance purposes and only with your explicit consent where required.

3.3 Where phl798 requires you to provide personal data for legal compliance purposes (such as KYC verification), failure to provide such data may result in phl798 being unable to offer you access to certain Platform features, including the processing of withdrawals.

4.1 phl798 collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technical collection: Data collected automatically when you access the Platform, including IP addresses, device identifiers, browser information, and cookies (see Section 10).
• Third-party sources: Identity verification data from government-accredited verification services, fraud detection data from compliance partners, and payment transaction data from payment processors such as GCash, Maya, BPI, and BDO.
• Gaming activity monitoring: Data generated by your use of games on the Platform, including bet histories, game outcomes, and session logs, which are recorded automatically by our gaming systems.

5.1 phl798 processes your personal data for the following purposes:

• Account management: Creating, maintaining, and administering your phl798 player account, including authentication and security.
• Service delivery: Enabling you to access and use all features of the Platform, including games, sports betting, and promotional offers.
• Financial processing: Processing your deposits and withdrawals via GCash, Maya, BPI, BDO, USDT, and other supported payment methods.
• Identity and age verification: Verifying that you are 21 years of age or older and that you are who you claim to be, in compliance with PAGCOR requirements.
• Legal and regulatory compliance: Meeting our obligations under the Data Privacy Act, PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Fraud prevention and security: Detecting and preventing fraudulent activity, unauthorized account access, money laundering, and other illegal conduct.
• Responsible gaming: Monitoring gaming activity to identify potential problem gambling behavior and administering responsible gaming tools such as self-exclusion and deposit limits.
• Customer support: Responding to your inquiries, complaints, and requests for assistance.
• Platform improvement: Analyzing aggregated, anonymized usage data to improve the Platform's features, performance, and user experience.
• Marketing communications: Sending you promotional offers, bonus notifications, and Platform updates, subject to your communication preferences and applicable opt-out rights.

6.1 phl798 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Performance of a contract: Processing necessary to fulfill our obligations under the phl798 Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR licensing conditions, the Anti-Money Laundering Act, and NPC regulations.
• Legitimate interests: Processing necessary for phl798's legitimate business interests, such as fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent, particularly for marketing communications. You may withdraw consent for consent-based processing at any time without affecting the lawfulness of prior processing.

7.1 phl798 does not sell your personal data. We may share your personal information with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment service providers: GCash (Mynt), Maya (Voyager Innovations), BPI, BDO, Metrobank, and cryptocurrency network processors — solely to process your transactions.
• Identity verification services: Third-party KYC and age verification providers engaged to verify player identity and age in compliance with PAGCOR requirements.
• Game software providers: JILI Gaming, Pragmatic Play, Evolution Gaming, PG Soft, and other licensed providers — who may receive gameplay data necessary to deliver their games.
• Fraud prevention and AML compliance partners: Services used to detect suspicious activity and comply with anti-money laundering obligations under RA 9160 (AMLA).
• Regulatory and government authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and law enforcement agencies — where required by law, court order, or regulatory obligation.
• Professional advisers: Lawyers, auditors, and accountants engaged by phl798, subject to strict confidentiality obligations.

7.2 Any third party receiving personal data from phl798 is required to process that data only for the specified purpose, in accordance with applicable data privacy laws, and subject to contractual data protection obligations that are no less protective than those set out in this Policy.

7.3 In the event that phl798 undergoes a corporate restructuring, merger, or acquisition, your personal data may be transferred to the relevant successor entity, subject to equivalent privacy protections being maintained.

8.1 phl798 retains your personal data for as long as is necessary to fulfill the purposes described in this Policy and to comply with applicable legal and regulatory retention requirements. The following general retention periods apply:

8.2 Upon expiry of the applicable retention period, personal data that is no longer required will be securely deleted or anonymized so that it can no longer be linked back to you as an individual.

9.1 Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by phl798:

• Right to be informed: The right to know whether phl798 holds personal data about you and how that data is being processed — which this Policy is designed to fulfill.
• Right of access: The right to request a copy of the personal data phl798 holds about you, along with information about how it is processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by phl798. You may update certain information directly from your account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations that may override this right.
• Right to object: The right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

9.2 To exercise any of the rights listed above, please contact phl798's Data Protection Officer using the contact details provided in Section 15. phl798 will respond to all valid data subject requests within thirty (30) days of receipt, in line with NPC timelines.

9.3 phl798 may request that you verify your identity before processing any data subject request, to ensure that personal data is not disclosed to unauthorized parties.

10.1 phl798 uses cookies and similar tracking technologies on the Platform to ensure proper functionality, enhance the user experience, and support analytical and security purposes. By continuing to use the Platform, you consent to our use of cookies as described in this section.

10.2 phl798 uses the following types of cookies:

• Strictly necessary cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without impairing Platform functionality.
• Functional cookies: Used to remember your preferences and settings, such as language preferences and responsible gaming limit configurations.
• Performance and analytics cookies: Used to collect aggregated, anonymized information about how users interact with the Platform, helping phl798 improve navigation and feature design.
• Security and fraud prevention cookies: Used to detect and prevent unauthorized access, fraudulent activity, and abuse of the Platform.

10.3 You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use certain features of the Platform, including logging in to your account. phl798 does not use advertising cookies or share cookie data with third-party advertising networks.

11.1 The phl798 Platform is strictly intended for adults aged 21 years and above in accordance with PAGCOR regulations. phl798 does not knowingly collect, process, or retain personal information from any individual under the age of 21.

11.2 If phl798 discovers or is notified that personal information has been collected from an individual under the age of 21, it will immediately suspend the relevant account, delete the associated personal data, and refund any deposits made, subject to verification and compliance with applicable law.

11.3 Parents and guardians who believe that a minor in their care has registered on the phl798 Platform should contact our support team immediately at [email protected] (plain text — not a clickable link). We will investigate and act promptly.

12.1 phl798 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and phl798's servers.
• Encryption of sensitive data fields (including financial data and identity documents) at rest in our databases.
• Multi-factor authentication options for player account access.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments conducted by qualified information security professionals.
• Documented incident response procedures aligned with NPC breach notification requirements.
• Staff training on data privacy obligations and secure data handling practices.

12.2 While phl798 implements robust security measures, no online system is entirely immune from security risks. You also have a role to play in keeping your account secure — please use a strong, unique password for your phl798 account and enable two-factor authentication where available.

13.1 The phl798 Platform may contain links to third-party websites or services, including but not limited to game providers' information pages. This Privacy Policy applies solely to the phl798 Platform and does not extend to any third-party websites or services that may be accessible from the Platform.

13.2 phl798 is not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any external websites before providing them with your personal information.

14.1 phl798 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to Platform functionality. The date of the most recent revision is indicated at the top of this document.

14.2 Where changes to this Policy are material — meaning they significantly affect how your personal data is processed or your rights as a data subject — phl798 will notify you via your registered email address or a prominent notice on the Platform before the changes take effect.

14.3 Your continued use of the Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you should cease using the Platform and may request account closure in accordance with the Terms & Conditions.

15.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by phl798, please contact our Data Protection Officer (DPO) or customer support team through the following channels:

15.2 When submitting a data subject request or privacy complaint, please include your registered account username, a description of your request or concern, and any relevant dates or reference numbers. This information will help the DPO handle your request efficiently and within the NPC-prescribed response timeframes.

15.3 If you are not satisfied with phl798's response to your privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.